We always ask our clients to write or email us, and tell us truthfully how they appreciated our service to them. Their feedback is so important! Here are letters we recently received from a valued client:
It's hard to put our gratitude for Michael and Kathy into words for helping us purchase our first home. We put an offer on a short sale, which turned out to be one of the most complicated processes we've encountered. We had a unique situation to deal with - me being pregnant and going on maternity leave midway through the whole process. But Kathy kept us apprised of each step along the way so we never felt in the dark. She was so responsive to all our queries and concerns.
Working with the Rain's, you quickly learn how resourceful and knowledgeable they are - the professionalism, expertise and passion displayed by Michael and Kathy during the whole process was impressive and admirable. In speaking with other friends who have gone through the house-hunting/purchasing process, it is clear that The Rain Team stands out among the very best. If you are looking to buy a home along the coast and want someone to walk you through the process with ease, you will not be disappointed with The Rain Team! Our new home is beautiful and as we settle in with our new baby girl, we cannot help but feel immense gratitude for Michael and Kathy's dedication to us in helping us purchase this lovely property.
Our Buyer for 870 Tierra Alta St, Moss Beach, CA 94038
_____________________________________________________________________________________________
Kathy and Michael,
Thank you for your help in selling our condo in Pacifica! It was a pleasure to work with you both throughout the sales process. Marjorie and I were very pleased at the enthusiasm, skill and speed you displayed in getting the condo ready for its first open house -- from unlisted and empty to pleasantly staged and open for viewing in the same week! You showed your expertise in carefully explaining the numerous forms involved in the process, helping us select an appropriate asking price, and advertising our property on multiple websites and in the newspapers. Throughout the series of "almost but not quite" offers we received, you maintained your good humor and enthusiasm and made our experience a very positive one. We appreciated your answering our chain of "one more question..." emails promptly even while out of town. Thank you again for helping us practically sail through what otherwise could have been a very stressful experience.
Doug McCurdy and Marjorie Wells- Pacifica, CA
Kathy and Michael were wonderful to work with. They were completely hands-on involved from start to finish on the sale of our house. At our initial meeting, they came up with a game plan on how to get our house ready for sale and helped us select the right listing date to maximize the initial exposure. They put us in touch with just the right painters, gardeners, etc., to make the house look new again, and Kathy had wonderful ideas for using our own furniture to make our house look professionally staged and inviting (while at the same time keeping it livable!).
They were both sympathetic, helpful and reassuring as the listing date approached, to the point of coming over and helping me hang pictures and move furniture - Michael even fixed my disposal! They shepherded us through the mountains of documents and researched extensively to come up with the listing price that would get us the best price without scaring away potential buyers.
From start to finish, the whole transaction was seamless and easy - they were professional, dedicated and hands-on all the way through. I can't say enough good things about our experience!
Emily and Mark Nydam - Encinitas, CA
Dear Kathy,
We cannot thank you enough for helping us meet our goal of purchasing a home. It matches us perfectly and continues to exceed our expectations. Throughout the experience, you were always professional, extremely responsive, competent and proactive. You continually put yourself in our shoes and held our hands through every step of the way. Thanks for being a fantastic real estate mom!
Jeff & Petra McKowan - Moss Beach, CA
Kathy and Michael are not your typical real estate agents. They make sure each client's needs are respected and dealt with in a timely manner. When Kathy and Michael work with you, it seems as though you are their sole client. You will never know how busy they really get, but with their professionalism, they make you feel at ease.
Buying a home is stressful in itself dealing with: buyers and/or sellers, mortgage lenders, brokers, agents just to name a few. Kathy and Michael know the meaning of trouble shooting. Their whole purpose is reassuring their clients that no rock is left unturned. They are dedicated to their profession and to their clients. Kathy and Michael do not need to be told what needs to be done, or what the next course of action they need to take. You can rest assured that they will give you a call and tell you what is being done and what they need from you!
From the time Oleg and I met Kathy and Michael, we became friends instantly. Anyone that knows them can say that they are loyal and honorable people. Do not get me wrong. Even though we are good friends, their duties laid in their work. They made sure that any problem or troubled situation was taken care of immediately. We might have agreed all of the time with them, but we agreed most of the time with them. In the end, Kathy and Michael make it happen. Somehow in the end everything falls into place. After our experience with Kathy and Michael, we now feel like family.
"The Rain Team" is not your typical husband and wife real estate team as you see all over the Bay area. They are: "The 'A' Team", "The Number 1 Team", "The Best Team", and "The Elite Team", which is..."The Rain Team of Half Moon Bay".
Oleg and Kathy Popovitch - Cameron Park, CA
And take a look at a few highlights of what some of our other clients have been saying about us...
They are simply the best
"Needless to say, I enthusiastically recommend them to any prospective home seller or buyer".
Charlie Place, Auburn
Beyond The Average, Beyond 'Above' Average!
"Michael and Kathy, you are outstanding and so is the excellent process you have established".
Dennis Famularo, Pacifica
Even When The Market Was Slow...
"Michael and Kathy got an offer in five days, took care of all the details and paperwork".
Bob Sykes, Half Moon Bay
Extremely Professional
"When we've had questions, they've always answered them promptly or told us they would find the answer and get back to us".
David and Candy Yount
I Highly Recommend Michael and Kathy!
"They demonstrated a lot of knowledge and skill and an ability to listen to what we wanted."
Michael Krvss, Pacifica
It Is Obvious They Care!
"What impressed me the most about Kathy and Michael Rain is their commitment to their clients."
Diane Yee, Pacifica
Kathy & Michael Took The Fear Out Of Buying A Home
"They listened carefully to our needs, walked us through the whole process and found us a fantastic home!"
Paul and Alisha Elicsher, Moss Beach
Michael and Kathy Are Pros
"They got the sale closed at a good price, no surprises, and no stress"
Jackie Orsi, Moss Beach
Michael and Kathy Were Referred to Us
"We enjoyed how pleasant, efficient and friendly they are"
Tom and Karen Hanson, Montara
Responsible, Patient, Sincere and Helpful!
"We always felt confident that they would sell our property and were working very hard to do so"
Helen and Michael Tam, Pacifica
Thank You Again!
"You were with us every step of the way, and always quick to respond when things came up (and they certainly did!!)"
Drs. Andrew Calman and Sandra Goss, Montara
Thank You For Your Wonderful Efforts!
"Your kindness, attention, and knowledge helped us understand and survive this exciting and stressful time"
Marion and Walt Stoelting, Half Moon Bay
They're Great!
"Selling my home was a very positive experience"
Jerry Marenghi, Montara
We Heartily Recommend Kathy & Michael
"They are clear, direct, fun, accurate and reliable with compassion and a sense of humor"
Ron and Marcella Torreti, Half Moon Bay
Your Object Is Their Absolute Mission!
"Their commitment to getting the job done, is like none I've ever seen."
Norma Lambert, Pacifica
